Customer Service

Any questions? Any doubts? Do you need any help? Our customer care and public relations service is meant for authors, publishers, users and for anyone looking for useful information about how to become a member of the society, the protections supplied by SIAE and its activities and functions.

The Customer care service offers its help on the use of on line portals and in the completion of formalities; it gives information about the services, the procedures and options offered by SIAE, and collects users’ observations, suggestions and advice.

How can you contact the customer care service?

 

By calling

- 06 5990 5100 – Authors and Publishers

- 06 5990 5200 – Users

The service is available from Monday to Friday from 9.00 a.m. to 5.00 p.m.

It is possible to contact us also via e-mail at the e-mail addresses:

info.autorieditori@siae.it

info.utilizzatori@siae.it

The Customer Care service also offers the users a real help desk situated by the Managing Direction, open: from Monday to Thursday from 9.15 a.m. to1.15 p.m. and from 3.00 p.m. to 4.30 p.m. and on Friday from 9.15 a.m. to 1.15 p.m.

All the other Offices of the Managing Direction open to the public at Viale della Letteratura 30, Rome, have the same opening hours, the Public Cinematographic Register excepted: from Monday to Friday from 9.15 a.m. to 1.15 p.m., on Tuesday and Thursday also from 3.00 p.m. to 4.45 p.m.